At Nutvique, orders are processed promptly to ensure freshness. Cancellations are therefore subject to the terms below.
Last updated: August 18, 2026
Cancellation requests can be made before the order has been processed or dispatched.
To request a cancellation, please contact our customer support team as soon as possible and provide your Order ID.
Once an order has been processed or dispatched, cancellation may no longer be possible.
Once an order has been dispatched, customers are generally not permitted to cancel the order.
Customers are advised not to refuse delivery without first contacting Nutvique. Unauthorised refusal of delivery may result in applicable shipping, handling, or return-to-origin charges, where applicable.
Nutvique reserves the right to cancel an order in circumstances including, but not limited to:
If Nutvique cancels a prepaid order after payment has been successfully received, the eligible amount will be refunded through the applicable payment method.
For cancellations successfully approved before processing or dispatch, eligible prepaid amounts will be refunded through the original payment method.
Refund processing timelines may vary depending on the payment gateway, bank, card issuer, or other financial institution.
For COD orders cancelled before dispatch, no refund is applicable where payment has not yet been collected.
If you have any questions about our cancellation policy or need assistance with a cancellation request, please don't hesitate to contact us:
Nutvique
Email: support@yourstore.com
Phone: +1 (555) 123-4567
Hours: Monday - Friday, 9:00 AM - 6:00 PM
Please mention your Order ID in all cancellation requests.
Our customer support team is here to help you with any concerns or questions you may have.
